Your Question ?

Before contacting us, take a look on some of the already answered questions here! If you can't find the answer of your question, don't hesitate to contact us!

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Some of the frequently asked questions (FAQ's)

Find answers to some of the frequently asked questions about Our Service.

We allow any content which doesn't break our Terms of Service including: Adult Content (18+ models), Embed streaming, linking.

We don't allow mass emailing/Bulk email sending (Email marketing) through our network, get prepared to be suspended if we decect such activity.

Short answer, NO! We don't allow any kind of hacking activity including malware spreating, phishing, botnet,ddos attacks, ratting and so on. Your account will be suspended immediately

Unmanaged support means that you will receive ready for use VPS including VPS Control Panel and you are the only one who will take care for the security/backup and management of the VPS. Where with Semi-managed support, our support department will assist you with any issue you have with your server which doesn't include 3rd party software/scripts (except cPanel/Webuzo Panel)

Over full support we take care for everything including DDOS protection, 24/7 monitoring, upgrades and security of the server and premium bandwidth speed.

We accept the following payment methods: Bitcoin / zCash / Zencash / PayPal / Credit Card (through paypal gateway))

We guarantee 99.99% uptime of your VPS, for more info please read our SLA policy.

Available as Full managed support.

No! We don't keep logs, we respect the privacy of our customers. Read our Privacy Policy for more info.

Get in Touch

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Abuse Department

abuse @cyberhour.com

Sales Department

sales @cyberhour.com

Support Department

support @cyberhour.com

Need help? Call our award-winning support team

24/7 English speaking support, Email any time